Remote Monitoring & Maintenance

Design One provides System and Server monitoring that is comprehensive, yet simple to set up, and easy to customize.

Automatic Alerts

Automatic alerts notify Design One of issues are affecting your network, and will respond before they become critical. We can discover problems as soon as they occur and resolve them quickly. If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared network engineers who can resolve the issue faster than ever before.

Very Fast Response

Automatic alerts provde very fast repsonse and reduced application downtime and improved performance. We provide monthly reports provide complete insight into everything you need to know about your production applications—availability, performance, utilization and, log events. Remote monitoring is especially valuable for large firms with confidential records and client information on their server. Recently, one such client of ours had their system hacked and their information was at risk of being compromised, but because they had remote monitoring, our technicians were able to notify them of the issue and resolve it with little interruption to their business. For this reason, remote monitoring and maintenance gives our clients peace of mind.

Security Monitoring

Security alerts Design One on attempted network access by unauthorized users.
Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and Spyware.  Extensive security reporting gives you a bird’s-eye view of your entire network’s security. Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities.