DesignOne HelpDesk

No organization wants to waste valuable business time on hold,

endlessly waiting for their IT services help desk to solve a problem. Inefficient phone-based support sessions are frustrating at best, unhelpful at worst.

In an era in which customer satisfaction effectively determines a company’s success or failure Design One utilizes GoToAssist® to provide remote help desk support. With a suite of integrated service delivery tools, GoToAssist makes it easy for representatives to quickly and efficiently install applications or troubleshoot technical issues and deliver a memorable customer experience every time.

Design One provides Help Desk services as a stand-alone option or as part of a managed service agreement.

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